Facilitator's guide to participatory decision-making

(Jossey-Bass business & management series)

Note:

pt. 1. Grounding principles -- The dynamics of group decision-making -- Participatory values -- Introduction to the role of facilitator -- pt. 2. Facilitator fundamentals -- Facilitative listening skills -- ChartWriting technique -- Brainstorming -- Tools for managing long lists --Facilitating open discussion -- Alternatives to open discussion -- Effective agendas : Design principles -- Effective agendas : Desired outcomes -- Effective agendas : Process design -- Dealing with difficult dynamics -- Classic facilitator challenges -- pt. 3. Building sustainable agreements. Principles for building sustainable agreements -- Inclusive solutions in real life -- Creative reframing -- pt. 4. Facilitating sustainable agreements. Introduction to part four -- Facilitating in the divergent zone -- Facilitating in the groan zone -- Facilitating in the convergent zone -- Teaching a group about group dynamics -- pt. 5. Reaching closure. The significance of clear decision rules -- Striving for unanimity -- Reaching closure step by step -- Facilitating sustainable agreements

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