Introduction to operations and supply chain management
Part 1: Creating value through operations and supply chains; 1: Introduction to operations and supply chain management; 2: Operations and supply chain strategies; Part 2: Establishing the operations environment; 3: Process choice and layout decisions in manufacturing and services; 4: Business processes; 5: Managing quality; 6: Managing capacity; 6.5: Advanced waiting line theory and simulation modelling; Part 3: Establishing supply chain linkages; 7: Supply management; 8: Logistics; Part 4: Planning and controlling operations and supply chains; 9: Forecasting; 10: Sales and operations planning (Aggregate planning); 11: Managing inventory throughout the supply chain; 12: Managing production across the supply chain; 12.5: Supply chain information systems; 13: JIT/Lean production; Part 5: Project management and product/service development; 14: Managing projects; 15: Developing products and services