Designing interactive systems

Designing Interactive Systems is the most authoritative textbook in the areas of humancomputer interaction (HCI), usability, consumer experience and interaction design. David Benyon has updated the book based on extensive user feedback to provide a challenging and exciting teaching resource for courses in this area. The book includes numerous case studies and illustrations taken from the authors extensive experience of designing innovative products and systems. Each chapter includes thought-provoking challenges and reflective interjections pointing readers to related areas of study. -. New to This Edition. Table of Contents. Backcover Copy. Courses. . Table of Contents Part I: Essentials of designing interactive systems 1. Designing interactive systems: A fusion of skills 2. PACT: A framework for designing interactive systems 3. The process of human-centred interactive systems design 4. Usability 5. Experience design 6. The Home Information Centre (HIC): A case study in designing interactive systems - Part II: Techniques for designing interactive systems 7. Understanding 8. Envisionment 9. Design 10. Evaluation 11. Task analysis 12. Visual user interface design 13. Multimodal user interface design Part III: Contexts for designing interactive systems 14. Designing websites 15. Social media 16. Collaborative environments 17. Agents and avatars 18. Ubiquitous computing 19. Mobile computing 20. Wearable computing - Part IV: Foundations of designing interactive systems 21. Memory and attention 22. Affect 23. Cognition and action 24. Social interaction 25. Perception and navigation 1.1 The variety of interactive systems 1.2 The concerns of interactive systems design 1.3 Being digital 1.4 The skills of the interactive systems designer 1.5 Why being human-centred is important 2.1 Introduction 2.2 People 2.3 Activites 2.4 Contexts 2.5 Technologies 2.6 Scoping a Problem with PACT 3.1 Introduction 3.2 Developing personas and scenarios 3.3 Using scenarios throughout design 3.4 A scenario-based design method 4.1 Introduction 4.2 Accessiblity 4.3 Usability 4.4 Acceptability 4.5 Design principles -5.1 Introduction 5.2 Engagement 5.3 Designing for pleasure 5.4 Aesthetics 5.5 Service design 6.1 Introduction 6.2 Scenarios for the HIC 6.3 Evaluating early interface prototypes 6.4 A first design 6.5 The second interface design 7.1 Understanding requirements 7.2 Participative design 7.3 Interviews 7.4 Questionnaires 7.5 Probes 7.6 Card sorting techniques 7.7 Working with groups 7.8 Fieldwork: Observing activites in situ 7.9 Artefact collection and 'desk work' 8.1 Finding suitable representations 8.2 Basic techniques 8.3 Prototypes 8.4 Envisionment in practice 9.1 Introduction 9.2 Conceptual design 9.3 Metaphors in design 9.4 Conceptual design using scenarios 9.5 Physical design 9.6 Designing interactions 10.1 Introduction 10.2 Expert evaluation 10.3 Participant-based evaluation 10.4 Evaluation in practice 10.5 Evaluation: further issues 11.1 Goals, tasks and actions 11.2 Task analysis and systems design 11.3 Hierarchical task analysis 11.4 GOMS: a cognitive model of procedural knowledge 11.5 Structural knowledge 11.6 Cognitive work analysis 12.1 Introduction 12.2 Graphical user interfaces 12.3 Interface design guidelines 12.4 Psychological principles and interface design 12.5 Information design - 13.1 Introduction 13.2 Using sound at the interface 13.3 Tangible interaction 13.4 Getting a feel for tangible computing 13.5 Gestural interaction and surface computing 14.1 Introduction 14.2 Website development 14.3 The information architecture of websites 14.4 Navigation design for websites 14.5 Case study: designing the Robert Louis Stevenson website 15.1 Introduction 15.2 Background ideas 15.3 Social networking 15.4 Sharing with others 15.5 Cloud computing 16.1 Introduction 16.2 Issues for cooperative working 16.3 Technologies to support cooperative working 16.4 Collabroative virtual environments 16.5 Case study: developing a collaborative Table-Top application 17.1 Agents 17.2 Adaptive systems 17.3 An architecture for agents 17.4 Other aplications of agent-based interaction 17.5 Avatars and conversational agents 18.1 Ubiquitious Computing 18.2 Information spaces 18.3 Blended Spaces 18.4 Home environments 18.5 Navigating in wireless sensor networks 19.1 Introduction 19.2 Context awareness 19.3 Undertanding in mobile computing 19.4 Design 19.5 Evaluation 20.1 Introduction 20.2 Smart materials 20.3 Material design 20.4 From materials to implants 21.1 Introduction 21.2 Memory 21.3 Attention 21.4 Human error 22.1 Introduction 22.2 Psychological thoeries of emotion 22.3 Detecting and recognising emotions 22.4 Expressing emotion 22.5 Potential applications and key issues for further research 23.1 Human information processing 23.2 Situated action 23.3 Distributed cognition 23.4 Embodied cognition 23.5 Activity theory 24.1 Introduction 24.2 Human communication 24.3 People in groups 24.4 Presence 24.5 Culture and identity 25.1 Introduction 25.2 Visual perception 25.3 Non-visual perception 25.4 Navigation -